Course Description


Our workforce continues to become more diverse, representing individuals from many backgrounds and experiences.  We are able to best leverage the value of this diversity when we role model inclusive behaviors and foster a workplace climate that encourages all employees to bring their whole best selves to work every day.  In turn, this provides employees with the positive workplace experience that they deserve. This session will introduce several relevant models of leadership, and the concept of cultural intelligence, as context for developing your own personal leadership approach.   

As leaders, we don’t often take time for self-reflection and assessment.  Participating in this session will provide a framework for:

  • Recognizing the breadth of diversity and the opportunities & challenges it presents;
  • Understanding your leadership tendencies;
  • Exploring opportunities to develop your leadership capabilities. 

About the Facilitator

Dr. Lauren A. Turner is the Senior Associate Vice Chancellor for Human Resources and Organizational Strategy & Effectiveness at the University of Massachusetts Lowell.  She also serves as an adjunct faculty member in their Robert E. Manning School of Business.  Turner has served in top leadership positions in human resource management in higher education for over 35 years.  She holds a PhD in Leadership and Organizational Studies from the University of Massachusetts Lowell, a Masters of Arts degree in psychology from Mount Holyoke College, and a Bachelor of Arts degree in human resource management from the University of Massachusetts Amherst. Scholarly interests are in the areas of human resource management, leadership, diversity management, and organizational effectiveness.  Her work has been published in the Harvard Educational Review, Psychological Reports, Translational Issues in Psychological Science, IGI Global, and other management journals and practitioner publications.

Applies Towards the Following Certificates

Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.
Required fields are indicated by .