Course Description

Seminar Overview

Managers are expected to lead by calm example, engage staff and develop resources, including their workforce, under continually challenging circumstances. Sometimes it seems that a crystal ball would help! This seminar helps managers and future managers tune in to the five foundational pillars of emotional intelligence paired with actions that may be immediately employed at work to further success.  So that you will be able to:

  • Recognize when you feel emotional at work so that you can manage your own reaction
  • Learn to strategize your encounters instead of reacting without a plan
  • Learn to lead using these strategies so that others learn from and with you

About the Facilitators
Deborah Casey is an Assistant Teaching Professor with UML’s Manning School of Business.  Deb comes from industry, having served as a senior business leader with proven success in developing strategies, leading teams, and directing operations.  Deb often mentors new and experienced salespeople, teaching them how to handle multiple roles and management responsibilities while personally driving new business.  As an instructor, Deb’s courses include Professional Communications and Buyer Behavior.

Elissa Magnant, an attorney, entrepreneur, trained conciliator & mediator is currently pursuing a second doctorate in Leadership in Higher Education. Elissa teaches in the Management Department, Manning School of Business.  As Co-Director of the Donahue Center for Business Ethics & Social Responsibility she engages ethics centered learning opportunities.  Elissa is Faculty Advisor to a student government organization called Manning Women in Business. Parlaying years of experience in various roles as a solo law practitioner, the President of a franchise, and as a partner in family businesses, Elissa’s research interests include ethics in business and education.

Applies Towards the Following Certificates

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